Infusion Clinics

Safe to Visit Infusion Clinics

It is safe to visit infusion clinics for your medications. Infusion clinics are working very hard to protect you by ensuring physical distancing rules are followed and that the clinic staff and nurses are using protective equipment to reduce transmission of COVID-19.

Watch the 5-minute video below to learn about different precautions and satefy measures being used by infusion clinics in Canada to keep IBD patients safe during the COVID-19 pandemic.

Watch the 2-minute video below to hear about screening processes for COVID-19 being used at infusion clinic locations across Canada.

scheduling Infusions and clinic visits

Because of physical distancing rules, the clinics may reduce the number of patients that can be infused at a given time. Please be patient if your appointment for an infusion is changed, delayed, or moved to a time that is less convenient.

Watch the 5-minute video below to learn about how small clinics are making changes to maintain physical distancing guidelines to keep patients safe during the pandemic.

If you use a single dose of intravenous pre-treatment medications prior to your biological infusion, you may be asked by your physician to switch to oral versions of these medications.

If you have not had an infusion reaction during the past 3 infusions, it is safe to get more rapid infusions of infliximab to reduce the amount of time that you are in an infusion clinic. Speak with your health care provider if you have any concerns. The rate of infusions will not be changed without your consent.

If your biologic infusion or injection must be delayed because you have COVID-19, or because you are isolated, contact your physician to reschedule your medication.

Patient Support Programs (PSPs)

Patient support programs (PSPs) are still operating to help you and make sure you have the information you need. During this pandemic, PSPs are helping to reschedule appointments as needed and screening patients. The PSPs are also helping patients get started with self-injections if this is an option for them. If you have questions or concerns, reach out to your PSP.

Watch the 2-minute video below to hear about how patient support programs are adjusting to the COVID-19 pandemic and changes in their operations.